IT Helpdesk
Looking for local, personalised IT service and support? We can help!
LA Cali Tech’s Los Angeles based IT Helpdesk team provides quality IT support to businesses throughout SoCal.
Unlike other vendors, our Service Model guarantees that you get committed and specialized support which results in a more customized administration.
Using LA Cali Tech’s expertise, trusted frameworks and ITIL structures, our Helpdesk can track and resolve all your service needs in a timely fashion. This keeps all your requests centralized and guarantees a high standard of administration for you.
Our job is not done until we’ve accomplished your goal of saving time, money and seeing your return on investment by utilizing LA Cali Tech to ensure your business is up and running as we only use best-in-class technology and business processes.
- Privately owned
- Los Angeles based
- Committed, customized support
- Engineers with industry experience and IT certifications
- Proactive administration and support
- 24 x 7 x 365 monitoring
- Trusted remote support tools available
- Extensive ticketing system with SLA estimation and administration
Contact us to know more about our services.
This guide will explain in simple, non-technical terms what you need to look for when outsourcing your IT support, as well as cost-saving strategies, insider tips and 16 revealing questions you must ask any computer consultant before giving him access to your computer network. If your current IT guy or IT Managed Service Provider (MSP) can’t answer with a confident “Yes” to all 16, it might be time to look for someone else.
Selecting the right software or hardware is definitely an important decision, but it’s how you manage that technology that determines its impact on your capabilities (and finances). While there are several methods in which business technology is managed, none have become more popular among small to mid-size businesses than Managed IT Services. This guide is designed to help you understand the ins & outs of the Managed Services methodology and make educated decisions on how best to utilize it for your own company.